Terms of service

Last updated: 13 October 2026

These terms apply to every purchase made on apollos.co.za. By placing an order you agree to them, so please read them before you buy.

Nothing in these terms limits your rights under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002. Where anything here conflicts with those Acts, the Acts apply.

1. Who we are

This website is operated by Apollos Trading Co (Pty) Ltd, trading as Apollos, a private company registered in the Republic of South Africa with registration number 2026/688984/07.

Physical address, and address for the service of legal documents: 1F, 173 Oxford Rd, Rosebank, Johannesburg, 2196

Email: hello@apollos.co.za

Website: apollos.co.za

We are not a member of any self-regulatory or accreditation body, and we do not subscribe to any industry code of conduct or alternative dispute resolution code.

2. Our products

The main details of each product are set out on its product page. We describe and photograph our products as accurately as we can, but colours and finishes can look slightly different on different screens, and small variations between individual pieces are normal.

3. Prices and payment

All prices are in South African Rand. The price shown, together with any delivery cost shown at checkout, is the full amount you pay. We are not registered for VAT, so no VAT is charged.

You can pay using the payment methods shown at checkout. Payment is processed by our payment provider over a secure, encrypted connection. We never see or store your full card details.

We may change our prices at any time, but a change will not affect an order we have already accepted. If a price on the website is clearly wrong because of an error on our part, we will contact you before dispatch, and you may either pay the correct price or cancel the order for a full refund.

4. Placing an order

Before you pay, our checkout lets you review your order, correct any mistakes and withdraw if you change your mind.

Our order confirmation email confirms that we have received your order. A contract of sale is formed when we dispatch your order. We may decline an order, for example if an item is out of stock, payment fails or we cannot deliver to the address given. If we do, we will let you know and refund anything you have paid in full.

Your order confirmation email is your record of the transaction. You can view, save or print these terms from this page at any time.

You must be 18 or older to place an order, or have the consent of a parent or guardian.

5. Delivery

Where we deliver, delivery costs and delivery times are set out in our Shipping Policy.

We will deliver your order within 30 days unless we have agreed otherwise with you. If we cannot, you may cancel the order and we will refund you in full.

Risk in the goods passes to you on delivery. Ownership passes to you once we have received payment in full.

6. Cancellations, returns and faulty goods

You may cancel your order within seven days of receiving it, for any reason, under section 44 of the Electronic Communications and Transactions Act. We also accept returns for any reason within 30 days of delivery, and faulty goods are covered for six months under section 56 of the Consumer Protection Act.

How each of these works, and who pays for return delivery, is set out in our Returns and Refunds Policy.

7. Our liability

We are responsible for loss or damage caused by our failure to meet our obligations under these terms or under the law. We are not responsible for loss that was not reasonably foreseeable, or for delays or failures caused by events outside our reasonable control. Nothing in these terms excludes or limits our liability where the law does not allow it, including under section 51 of the Consumer Protection Act.

8. Intellectual property

The Apollos name and logo, our photographs and the content of this website belong to us. They may not be used for any commercial purpose without our written permission.

9. Complaints and disputes

If you are unhappy with anything, please contact us first at hello@apollos.co.za and we will do our best to resolve it.

If we cannot resolve it, you may refer the matter to the Consumer Goods and Services Ombud (cgso.org.za) or to the National Consumer Commission.

10. Privacy

How we collect, use and protect your personal information is set out in our Privacy Policy, which forms part of these terms.

11. Changes to these terms

We may update these terms from time to time. The version published on this website when you place your order is the version that applies to that order.

12. General

If any part of these terms is found to be unenforceable, the rest of the terms continue to apply. If we do not enforce a right straight away, we do not give it up.

These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction.

13. Contact us

Apollos Trading Co (Pty) Ltd, 1F, 173 Oxford Rd, Rosebank, Johannesburg, 2196. Email: hello@apollos.co.za